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How bcaqq Protects Your Privacy

When you open an account with bcaqq, your personal information, payment details and game activity are held to strict privacy standards.

Data encrypted on depositAccount access verified by SMSWithdrawal requests authenticated
Explore the Lobby Read FAQ
bcaqq How bcaqq Protects Your Privacy
REACH OUR TEAM

Contact Us About Your Privacy

Live Chat Open your account settings and tap Support.
Email Support Send privacy inquiries to [email protected]. Include your registered phone number and the specific data…
Account Settings Log into bcaqq, go to Settings > Privacy, and review what data we hold…
HOW WE SECURE IT

Data Handling and Account Security

Encrypted Deposits

All DANA, OVO, GoPay and QRIS transactions are encrypted before leaving your device. Our payment partner confirms receipt and your balance updates in real time inside the bcaqq lobby.

Two-Factor Authentication

Withdrawals require SMS verification. When you request a payout, we send a one-time code to your registered phone. Enter it to confirm — no withdrawal clears without this second step.

Cookies and Tracking

We use cookies to keep you logged in and remember your game preferences. Third-party analytics cookies help us understand how the lobby performs. You can disable non-essential cookies in your browser settings without losing core account access.

Data Retention

Account records, transaction logs and verification documents are stored for three years from your last login. After that period, depends on local law whether we retain archived backups. You can request deletion of inactive accounts.

Payment Partner Data

DANA, OVO, GoPay and QRIS hold your banking details on their secure servers, not ours. We receive only transaction confirmations and your account balance. Their privacy terms apply to their data handling.

Your Data Rights

You can request a copy of all personal data we hold, ask us to correct inaccurate information, or request deletion of your account. Email [email protected] with 'Data Request' in the subject line and your registered phone number.

Privacy Policy FAQ

We collect your full name, phone number, email address and date of birth at signup. During deposits, we also capture transaction IDs and payment method details from DANA, OVO, GoPay or QRIS. Game activity (stakes, results, session times) is logged to your account for your own records and for fraud prevention.

Inactive accounts are archived after three years without login. Depends on local law whether we retain deleted-account backups for regulatory compliance. You can request immediate deletion by emailing [email protected] with your registered phone and a formal request.

We do not sell your data. We share only transaction details with DANA, OVO, GoPay and QRIS to process your deposits and withdrawals. We may disclose data to law enforcement where local law requires it, or to prevent fraud. All other sharing requires your written consent.

Log into bcaqq, go to Settings > Account Info, and update your email or phone number directly. Name and date of birth changes require verification; email [email protected] with your registered phone number and a photo of your ID to request an update.

We notify affected users by email and SMS within 72 hours of discovery. We detail what data was exposed, steps we've taken to secure it, and what you should do (e.g., change your password). We also report to relevant Indonesian authorities depends on local law requirements.

Yes, we use cookies to keep you logged in and track game preferences. Essential cookies cannot be disabled without logging out each session. Non-essential and analytics cookies can be turned off in your browser settings under Privacy > Cookies. You retain full account access either way.

Email [email protected] with 'Data Subject Access Request' in the subject line. Include your registered phone number and account email. We'll compile your personal data, account history and transaction records and send them within 14 days in a readable format.

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